Client Portal
Give every client a window into their service.
Every visit, report, audit observation, and invoice — self-serve and current, instead of a PDF someone emails quarterly.
What it does
What it does for your business.
Self-serve answers, fewer status calls
Upcoming and completed visits, downloadable service and audit report PDFs, and audit observations — the questions clients call about, answered before they call.
Terms visible, pricing protected
Portal users see contract terms and service commitments — but pricing is deliberately hidden. A facility manager can verify what's promised without seeing what headquarters pays.
Invoices they can act on
Clients see their invoices in the portal and pay online through your Razorpay account. Fewer chased payments, faster collections.
Complaints with a paper trail
Clients raise complaints and service requests directly, with threaded two-way conversations answered from your desk — and a TAT clock running on your side.
Scoped to exactly the right eyes
Each portal user is scoped to specific sites. A regional facility manager sees their region — not the national account.
The workflow
The brand's window
The enterprise story that sets VectorAxe apart:
- 1
The QA head logs in
A national food brand's QA head opens the portal their pest vendor runs on VectorAxe.
- 2
Everything is already there
Every site's visit history, every audit observation, every report PDF, every invoice — current and self-serve, scoped to exactly the sites she oversees.
- 3
Issues go straight to the desk
A 2 a.m. roach sighting becomes a portal complaint with a 24-hour clock ticking. By 8 a.m. a corrective job is on a technician's phone.
- 4
Vendor reviews change character
Quarterly meetings stop being about chasing PDFs and start being about the service itself.
See Client Portal on your workflows.
A 30-minute walkthrough tailored to your branches and modules — and a custom quote within 24 hours.
Your instincts. Our intelligence.