Platform overview

One platform, end to end.

From first inquiry to signed contract to proof of service to payment — every step runs on the same platform and the same data. No integrations to babysit. No re-keying. No competing versions of the truth.

Win & sign

Turn inquiries into contracts that hold.

CRM & Sales

Never lose an inquiry again.

Every inquiry — walk-in, call, referral, website form — lands in one pipeline, gets an owner, and can't quietly go stale.

Explore CRM
The VectorAxe leads pipeline, showing inquiries organised by stage with owners and activity

Contracts

Contracts that hold up — to clients, auditors, and time.

Guided authoring, pricing that fits how you sell, enforced approvals — and a history no one can quietly rewrite.

Explore Contracts
The VectorAxe contracts view, showing agreements with status, value, and terms

Field Service & Scheduling

Every visit planned, proven, on record.

Contracts expand into dated work orders automatically. Dispatch has guardrails. Proof of service survives an audit.

Explore Field Service
VectorAxe · Work orders
The VectorAxe work-orders view, showing scheduled visits with status and assignment

Money & stock

Bill it right. Never lose a unit.

Invoicing & Payments

GST-right, every time.

Invoices generate straight from the contract. Tax computes from place of supply. Issued documents freeze — and your CA gets a register they can file from.

Explore Invoicing
The VectorAxe invoices view, showing issued invoices with GST detail and payment status

Inventory

Stock that can't lie.

Levels come from an append-only ledger the database refuses to edit. Complete a job, and consumption posts itself.

Explore Inventory
The VectorAxe inventory view, showing stock items with levels and branch detail

Your customers' side

A storefront for consumers. A portal for brands.

Storefront & Consumer Bookings

Your website, included.

A branded public site with online booking and a shop ships with your back office. Your logo, your color, your copy.

Explore Storefront
The VectorAxe bookings view, showing consumer bookings from the public storefront

Client Portal

Give every client a window into their service.

Every visit, report, audit observation, and invoice — self-serve and current, instead of a PDF someone emails quarterly.

Explore Client Portal

Run tight

Qualified people, answered complaints, honest numbers.

Training

Prove your people are qualified.

A certification register with expiry tracking, training sessions on the calendar — and a dispatch screen that enforces all of it.

Explore Training

Complaints

Every complaint on a clock.

Category, priority, and a response-time countdown stamped at creation. Corrective jobs spawn straight from the case — and the TAT report shows how you did.

Explore Complaints

Reports

Answers, not exports of exports.

Seven parameterized reports across the whole book — operations, money, compliance, stock — every one CSV-exportable, straight from the system of record.

Explore Reports

Always expanding

On the roadmap — labelled honestly.

We tell you what's built and what isn't, before you ask. These are planned, not available today:

Coming soon

Quotations & estimates

A formal quote document between lead and contract — today the sales motion goes lead → contract.

Coming soon

Purchase orders & suppliers

PO, supplier management, and goods receipt on top of the existing stock ledger.

Coming soon

Batch & expiry tracking

Batch-level stock with expiry dates, extending the chemical dossiers already in the catalog.

On the roadmap — not available today

Intelligence, ahead.

AI is only as good as the records underneath it. We built the records first: contracts, visits, stock, and invoices already live in one system of record — the foundation AI needs to be worth trusting. Here's the direction we're building toward.

In development

Drafted service narratives

Report narratives drafted from the visit's own checklist data, photos, and chemicals used — for the technician to review, not replace.

Planned

Stock anomaly flags

Consumption that drifts from the norm for a treatment type or branch would be flagged from the append-only ledger's history.

Planned

Complaint-priority suggestions

Suggested priorities on incoming cases, learned from category, site history, and how similar cases actually resolved.

Planned

Renewal-risk signals

Early signals on contracts at risk, drawn from service history — missed visits, complaint patterns, slowing payments.

Nothing above ships today, and none of it will ship quietly — when these land, they'll be announced as clearly as our current limits are.

See VectorAxe on your business.

A 30-minute walkthrough with your branches, your contracts, and your workflows — and a tailored quote within 24 hours.

Your instincts. Our intelligence.